Last updated: May 3, 2025
BhaktiBazar ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our website bhaktibazar.in or interact with our services, products, or customer support channels.
By accessing or using our site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the site.
1. Information We Collect
We may collect the following types of personal information when you interact with BhaktiBazar:
a) Information You Provide Directly
-
Your name, email, phone number, billing and shipping address
-
Order history, transaction records, and product preferences
-
Account details including username, password, etc.
-
Information shared during customer service conversations
-
Survey, review, or contest participation
b) Automatically Collected Information
-
Device type, browser, IP address, and operating system
-
Website navigation data such as time spent, pages visited
-
Cookies to store preferences and enhance your experience
c) Information from Third Parties
-
Payment processors (e.g. Razorpay, PayU, etc.)
-
Shipping partners
-
Analytics or marketing platforms (e.g. Google, Meta)
2. How We Use Your Information
We use your personal data for purposes such as:
-
Fulfilling orders and managing transactions
-
Sending order updates, shipping notifications, and offers
-
Personalizing your shopping experience
-
Handling returns, refunds, and customer support
-
Preventing fraudulent or suspicious activity
-
Marketing: Sending promotional emails, SMS, or WhatsApp updates (you can opt out anytime)
-
Legal compliance, dispute resolution, and enforcing our terms
3. Cookies and Tracking Technologies
We use cookies and similar tools to improve your experience. These may:
-
Remember your preferences
-
Track traffic and usage for analytics
-
Customize offers and ads shown to you
You may disable cookies in your browser settings, but some features of the site may not function properly.
For Shopify-powered cookie information, see: Shopify Cookie Policy
4. Payment & Security
We do not store your payment details. All payments are processed securely via trusted gateways (such as PayU/Razorpay). These platforms ensure encryption and PCI-compliant protection.
We implement security practices (SSL, encryption, and firewall protection) to safeguard your data. However, no system is 100% secure. Avoid sharing sensitive data over insecure channels.
5. Sharing Your Information
We may share your personal information with:
-
Payment processors
-
Shipping and logistics providers
-
Email & SMS service platforms
-
IT support, analytics, and marketing partners
We do not sell or rent your information to third parties. We share data only to fulfill orders or improve services.
6. Your Rights
Depending on your location, you may have the right to:
-
Access your personal information
-
Request correction or deletion
-
Withdraw consent to receive marketing
-
Request data portability or restrict processing
To exercise any of these rights, please contact us at bhaktibazar.in@gmail.com.
7. Children’s Privacy
BhaktiBazar is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has shared data with us, contact us for deletion.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review their policies separately.
9. Data Retention
We retain your information as long as:
-
Your account remains active
-
It’s needed to fulfill orders
-
It is legally required for tax/audit/compliance reasons
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in laws or services. We will update the "Last Updated" date above and encourage you to review the policy regularly.
11. Contact Us
For any questions, concerns, or to exercise your rights, contact:
Email: bhaktibazar.in@gmail.com
Address: India